Cookie Policy

Version 1.0 (February 2022)

What are cookies and how do we use them?


Like most websites you visit, our website uses cookies and other similar technologies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website (such as storing and managing user preferences) and to improve the services we provide to you. Our website also uses cookies to deliver targeted advertising, enable functions of the website, and gather analytic and user data. By using our website (through any device) you agree that this Cookies Policy, together with our Privacy Policy and our Terms and Conditions, applies to your use.

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user’s device and to remember your actions and preferences (such as login details, language, font size and other display preferences) over a period of time.

Cookies can be ‘first-party’ or ‘third-party’, depending on the website or domain placing the cookie. On our website, first-party cookies are cookies set by Relic Tickets and information is collected and used by Relic Tickets, in accordance with our Privacy Policy. Third-party cookies are cookies that are set by a company other than Relic Tickets, and information collected is controlled by that other company. For more information on third-party cookies used by Relic Tickets, see the “Analytical Cookies” and “Advertising Cookies” sections below.

Web beacons (also known as internet tags, pixel tags and clear GIFs) are a similar technology which typically uses transparent graphic images placed on a site to gather information about a user. Web beacons are used in combination with cookies to measure the actions of visitors on websites. We make use of both cookies and web beacons when you visit our website, and refer to the technologies together as “cookies” throughout this policy.

We use cookies that only remain on your device for as long as you keep your browser active (session) and cookies that remain on your device for a longer period (persistent). You are free to block, delete, or disable these technologies if your device allows this, although please be aware that if you do, some of the functionality of our website will be lost. You can manage your cookies and your cookie preferences in your browser or device settings.

We rely on your consent to use first- and third-party cookies (except “Strictly Necessary Cookies”, as described below). You can refuse cookies at any time by changing your settings while entering a website or changing the cookie settings in your browser.

You can find more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, at www.aboutcookies.org (except “Strictly Necessary Cookies”, as described below). You can refuse cookies at any time by changing your settings while entering a website or changing the cookie settings in your browser. You can find more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, at www.aboutcookies.org.

Types of Cookies Used on Our Site


There are different types of cookies, and these different kinds of cookies serve different purposes for Relic Tickets and the third parties who place cookies on our site. Although these cookies mainly work in the same way there are some differences, and we’ve set out below the four categories of cookies we use on our website.

  1. Strictly Necessary Cookies

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, add items to your basket or to make payments via our website. We do not require your consent in order to place these cookies, and they provide essential website functionality and without them, you would be unable to use our website and services.

  1. Performance Cookies.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website.  They help us to know which pages are the most and least popular and see how visitors move around the site.  All information these cookies collect is aggregated and therefore anonymous.  If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.  When you first access our website, we ask for your consent to place performance cookies on your device.

  1. Targeting Cookies.

These cookies may be set through our site by our advertising partners.  They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.  They do not store directly personal information, but are based on uniquely identifying your browser and internet device.  If you do not allow these cookies, you will experience less targeted advertising.  When you first access our website, we ask for your consent to place targeting cookies on your device.

How to Control and Delete Cookies


When you first use our website, you will see a “pop up” cookies notice. By using our website after accepting the cookies notice, or by browsing our website after you have been presented with this notice, you agree to us placing cookies on your device in accordance with the terms of this Cookies Policy.

The majority of web browsers accept cookies, but you can usually change the web browser’s settings to refuse new cookies, disable existing ones or simply let you know when new ones are sent to your device. If you do not consent to our use of any of the cookies listed above, please disable them following the below instructions so that cookies from our website cannot be placed on your device.

In order to do this, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” facility). Alternatively, you can visit www.aboutcookies.org for further information on how to change cookie settings across various browsers (e.g., Mozilla Firefox, Google Chrome, Internet Explorer, and Safari). However, please be aware that, if you refuse or disable cookies, some of the website’s functionality may be lost.

For more information on how to opt-out of advertising cookies, you can refer to the ‘Advertising Cookies’ section above for information about third-party websites or you can visit the Network Advertising Initiative’s opt-out page which provides an online tool for you to remove third-party cookies placed by the Network Advertising Initiative’s members from your devices. For analytics cookies provided by Google Analytics, you can install the Google Analytics opt-out browser add-on, which will prevent your browser from sending information to Google Analytics.

In addition, disabling a cookie or category of cookie does not delete the cookie from your device; you will need to do this yourself from within your browser.

Changes to Our Use of Cookies


Any changes to our use of cookies for this website will be posted here and, if necessary, signposted from our web pages highlighting any changes.

Contact Information


If you have any queries in relation to this notice or our use of cookies, please contact us at hello@relictickets.com.